I left the lawyer's office with advice on how to handle future collection calls:
Tell them you're going to give them my name and phone number, and that you've been advised not to talk further with them.
As soon as I got to my car I put a slip of paper with the correct spelling of the lawyer's name and phone number and slipped it into the slide-out keyboard. Then I went to Controls - Contacts - Reject List - Delete All. The block list that I had so carefully added to after each new phone number called was wiped out.
(Sidenote: All the calls have been polite even up until now, which surprised me. I had expected more aggressive techniques, but I guess since I'm still under 30 days late they'd have reason to keep my business if they can.)
Within the hour I got my first call.
Capital One
I spoke with the lady from Capital One first. She gave her schpiel. I confirmed her name and told her exactly what the lawyer told me to say. She said, "Oh, I'd be happy to take that information from you. Would you give me just a minute to pull the right screen up?" All she asked after that was whether it was a debt relief lawyer or if it was a bankruptcy lawyer, in which case my number would be pulled from the call list in her system. I told her it was bankruptcy. She said, "I've got it. Thank you so much, and good luck."
Chase
Chase called next. This time I modified my schpiel to specifically say "bankruptcy attorney". The gentleman was also very polite and happy to take my lawyer's info.
He then asked for the address. I didn't have it as I was in the car. Then he asked what chapter I was filing, which I answered. Then he asked if I had a case number yet, which I don't. Then he asked if he could know why I chose to file bankruptcy at which point I said, "I'm sorry, but my lawyer said not to get into a conversation with you." He confirmed he had the number and to have a good day.
Bank of America
Wouldn't you know, within another hour BOA called. It was another woman. She was just as friendly as the other two and confirmed they'd stop calling me and get further information from the lawyer. She asked a few of the same questions Chase did, but only what chapter and whether I had a case number yet.
It's over
And just like that all three creditors were informed that I'm filing bankruptcy. I thought this step would be hard, but honestly it was a huge weight off my shoulders.
The first big step was to stop paying my bills. The next was the time I spent dreading getting the collection calls and letters. Then admitting I was filing.
I'm still here. The earth didn't swallow me, nobody laughed or teased, and my heart didn't stop.
I CAN DO THIS.
Showing posts with label collections. Show all posts
Showing posts with label collections. Show all posts
Monday, April 5, 2010
Saturday, March 20, 2010
We Want Our Money!
The phonecalls started today.
Starting at just after 8:00 this morning both Capital One and Chase called. Both called almost every hour.
I finally was in a position to pick up one of the calls.
Things I noticed:
Chase was exceptionally polite. The guy expressed understanding and tried to get me to talk more about my situation. He also tried to get me to commit to paying the overdue amount by a specific date. He was interested in how much I thought I might be able to pay, even if it was only a small amount. He said he sympathized with my situation. He also was incredibly hard to get off the phone with, and I eventually had to hang up on him.
I've heard that collection calls are generally polite and continue to get more aggressive as time goes on.
I've also heard that they try to get as much information as possible so that they can use it to try and collect on the account.
Every time I pay a bill, even if it's only $5, it resets that "clock". If I paid nothing for the next seven years it would no longer be on my credit card and I wouldn't have to repay it. Any payment at all, no matter how small, resets that clock.
It wasn't as hard as I thought it would be. It took Chase 8 days to finally start calling me. I felt like I wanted to be a nice person and be polite. I didn't want to be a bitch. I also didn't want to tell him I was filing bankruptcy on this call. Why not? Because I wanted to see how the phone call would go if he thought he had a hope of recovering some money.
Capital One left a message this morning. "This is _______ and I have some information about an exciting opportunity available for you from Capital One. Please call me ASAP at _______." They called a few more times but I was at a wedding and missed all of them. I'm going to tell them the same thing.
Still no Bank of America calls. I'm sure that will change soon.
Starting at just after 8:00 this morning both Capital One and Chase called. Both called almost every hour.
I finally was in a position to pick up one of the calls.
Things I noticed:
Chase was exceptionally polite. The guy expressed understanding and tried to get me to talk more about my situation. He also tried to get me to commit to paying the overdue amount by a specific date. He was interested in how much I thought I might be able to pay, even if it was only a small amount. He said he sympathized with my situation. He also was incredibly hard to get off the phone with, and I eventually had to hang up on him.
I've heard that collection calls are generally polite and continue to get more aggressive as time goes on.
I've also heard that they try to get as much information as possible so that they can use it to try and collect on the account.
Every time I pay a bill, even if it's only $5, it resets that "clock". If I paid nothing for the next seven years it would no longer be on my credit card and I wouldn't have to repay it. Any payment at all, no matter how small, resets that clock.
It wasn't as hard as I thought it would be. It took Chase 8 days to finally start calling me. I felt like I wanted to be a nice person and be polite. I didn't want to be a bitch. I also didn't want to tell him I was filing bankruptcy on this call. Why not? Because I wanted to see how the phone call would go if he thought he had a hope of recovering some money.
Capital One left a message this morning. "This is _______ and I have some information about an exciting opportunity available for you from Capital One. Please call me ASAP at _______." They called a few more times but I was at a wedding and missed all of them. I'm going to tell them the same thing.
Still no Bank of America calls. I'm sure that will change soon.
Tuesday, March 16, 2010
No Calls Yet
Not paying my credit cards felt like a ballsy move for me. I've never ignored a bill before. Now, three.
The thing that I fear the most is the ringing of the phone. I'm over a week late for Chase and several days for Bank of America and Capital One.
The phone has not rang.
The only communication I've gotten thus far is a very polite form letter from Chase advising me that they've lowered my credit limit.
I have a feeling that in a few days I'll be writing a "well... they called" post.
The thing that I fear the most is the ringing of the phone. I'm over a week late for Chase and several days for Bank of America and Capital One.
The phone has not rang.
The only communication I've gotten thus far is a very polite form letter from Chase advising me that they've lowered my credit limit.
I have a feeling that in a few days I'll be writing a "well... they called" post.
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